Dr.Gözdem Dural has been working as an assistant professor in the Department of  Business Administration at Social Sciences University of Ankara (SSUA) since 2022. She received her Ph.D. in Management from Hacettepe University (2015). She has an MBA degree from Bilkent University (2010) and holds a B.Sc. in Industrial Engineering from Middle East Technical University (METU) (2007). Before she joined SSUA, she worked as an assistant professor in the Department of Industrial Engineering at Atılım Unversity (2019-2022). She also worked as a post-doctoral research associate at University of Bath, School of Management in 2016, as a research assistant at Hacettepe University (2015-19) and Middle East Technical University (2011-15). She has been experienced in national/international academic projects. Her recent research interests have been focused on operations research methodologies applied in healthcare services, healthcare policies and evaluation of their sustainability and effectiveness. She has been continuing to disseminate her research outcomes through leading conferences and journals of the field.